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Setting Up a Ticketed Event

Enable paid registration in just a few quick steps

If you're hosting an event that requires guests to purchase tickets, you can manage everything directly in BoomPop. Once your event is created, follow the steps below to set up tickets to your needs.

Note: Ticketing can only be enabled for Full Service events that don't have any attendees invited yet. If you've already added guests, you'll need to remove them first before turning on ticketing.


Turning On Ticketing

Head to your Guest Management tab and click Manage Guest Experience.
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Navigate to the Ticketing tab. This is where you'll turn on ticketing, connect Stripe, and customize your ticket types.
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Connecting Stripe to Accept Payments

To accept payments, you'll need to securely link a Stripe account. Select Go to Setup in the Complete setting up your account... box to start that process.
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This is a one-time setup per company and requires the following info:

  • Business info: EIN, business address, phone number, website

  • Personal info: Authorized signer's full name, phone number, and last 4 digits of their SSN

  • Banking details: Account number to receive funds​

You will then be moved into the Stripe account set up process. If your company already has a Stripe account, log in and connect your account to BoomPop. If you do not already have a Stripe account, you will need to create one in order to have a ticketed event on BoomPop.

Once added, you can edit your Stripe details at any time from the Payout account set up with Stripe box in the Ticketing tab.

Need help with Stripe? Visit their Support Center for setup guides, FAQs, and troubleshooting tips.


Creating Your Ticket Types

Once your Stripe account is connected, toggle on the button next to Do you want to ticket this event?
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You can offer a single ticket or multiple tiers depending on your event's needs. Click Add a ticket type to begin.
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For each ticket type, you'll provide:

  • Name

  • Description

  • Price

  • Number of tickets available

To add more ticket types, select Add a ticket type and fill in the details.
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What Guests and You Will See

Once saved, your ticket information is ready to go. You can preview what the tickets look like on the Guest Website, where guests will see and select tickets as part of their RSVP process.
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Ticket purchase info will display in the RSVP table under Guest Management, so you can easily view who's purchased what. You can also see their Status (if they are attending the event) and their RSVP Completed status (if they have filled in their RSVP details).
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Need to make changes after tickets go live? Head back to your RSVP Settings, or manage payments directly in Stripe.


Ticketing FAQ

Can I offer early bird pricing that goes away after a certain date?

Not directly, since a ticket type can't be removed once it's sold. A workaround:

  • Share the guest website with a smaller group first (upload a list, or just send the link early)

  • Once that window closes, update the ticket quantity to match what sold, it'll show as sold out

  • Add a new ticket type at full price for everyone else

Can we cover the Stripe processing fee, or build it into a flat total?

No. The fee always shows separately on the payment page and can't be hidden or folded into one flat number. If you want a specific all-in total, you'll need to do that math yourself when pricing the ticket.
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Can someone buy multiple tickets at once, or add a plus-one?

No. Every ticket is tied to one person's email, since buying a ticket also RSVPs them to the event. Each guest buys their own ticket and completes their own RSVP; after checkout they're dropped straight into the RSVP flow, and you'll see both together in Guest Management.
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How do refunds work?

Through Stripe, not BoomPop. Issue one yourself from your Stripe account, or ask support to assist you. Funds and payouts stay in Stripe either way.


TL;DR

  • Ticketing can only be enabled before any guests are invited; remove existing guests first if needed

  • Turn it on from Guest Management > Manage Guest Experience > Ticketing tab, then flip "Do you want to ticket this event?" to Yes

  • Connect a Stripe account to accept payments; it's a one-time setup requiring business, personal, and banking info

  • Add one or more ticket types with a name, description, price, and quantity available

  • Guests select tickets during RSVP; purchase and status info shows up in the RSVP table under Guest Management

  • Common questions on early access pricing, processing fees, plus-ones, and refunds are covered in the FAQ above

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