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Guest Support: Using the AI Event Text Messenger

Your event’s on-call assistant, available right from your phone

Updated over 2 months ago

Once you opt in during RSVP to receive texts (see how to sign up for texts), you’ll automatically be connected to the AI Text Messenger. This tool helps you stay informed and makes your event experience smoother.

You can also use the AI in Slack to ask questions right in your event or team’s channel.


Welcome message

After opting in, you’ll receive a quick confirmation text welcoming you to the text message experience for your event.


What to expect before and during the event

Receive Reminders
Receive text reminders 1 week and 1 day before the event to stay on top of your plans.


View Daily Itineraries

If your organizer has added a daily schedule, you’ll receive a morning itinerary each day with everything you need to know.

Ask Questions Anytime

Need the weather forecast? Can’t find the meeting room? Not sure where dinner is happening? You can text the AI Messenger anytime before or during your event to get quick answers. It’s designed to handle common questions so you’re never stuck or guessing.


Use the Slack Integration

If your organizer is using Slack in your team or event channel, you can communicate with the AI Text Messenger right there. Type your question in the channel, and the AI will mark it with an eyeball emoji to show it’s registered.

Its response will appear in a threaded reply so you can easily follow the conversation.

Note: You cannot DM the AI or use it in channels not already set up with BoomPop AI.

Whether you’re checking logistics or getting a daily nudge on what’s next, the AI Messenger is here to make your event experience seamless.


TL;DR

  • Opt in during RSVP to connect to AI Text Messenger (US & Canada only; international guests must uncheck SMS to continue)

  • Receive reminders and daily itineraries automatically

  • Text questions anytime via SMS or Slack

  • Slack responses appear in threaded replies for easy tracking

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