Partner Hub: Responding to a Proposal Request

Use Partner Hub to review the request for proposal (RFP), build your quote, and send it to the customer in one place!

Watch this quick walkthrough to see the response process in action— then scroll down for step-by-step instructions with screenshots if you want to follow along at your own pace.

Navigate to the needed sub-brand and select the property you’ll propose from. Open the Inquiries tab to see the request summary and due date, then select View to open the full inquiry.

Before responding, you can download a PDF of the inquiry to review offline or submit into an internal tracking system. When you're ready, select Respond to request for proposal.

You'll see all dates the client requested, including any alternates. Confirm your availability for each date. If you're unavailable for any of them, skip to Declining a proposal request further down in this article.

Select Available for each date you can accommodate, then click Done to continue.

The first time you respond to a proposal from a property, currency defaults to USD. Select the currency that matches how your property prices its rooms and spaces. Your selection will be saved at the property level for all future proposals from that property.

Organizers will see your pricing in the currency you selected, along with a disclaimer noting that the pricing is in a non-USD currency and may be subject to exchange rates.

Enter your full quote details: pricing, concessions, commission, and a summary note.

If your property has multiple room types or rates—like suites alongside standard doubles, or rates that vary by night—toggle Do you want to offer multiple room rates? to Yes and enter the name, number of rooms, and nightly rate for each type.

If the event requires meeting space, toggle Are meeting spaces complimentary? to Yes or No. If there's a cost, include the rate and any applicable fees for each space.

Next, set an Expiration Date for your proposal, then click Next.

Then attach any supporting documents—floor plans, photos, menus—in the Attachments section.

Confirm your contact information and title. You can also add team members by entering their email addresses and titles. They'll receive notifications about any future updates on this inquiry.

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Once all details are complete and you've accepted the Terms of Use, click Submit.

Review your details on the confirmation screen, then click Submit to send your proposal.

This screen confirms your request has been sent to the selected venues— no further action is required on your part!

After submitting, you'll see a success screen confirming your proposal was sent.

From the main Request page, you can:

If you’re unavailable for any of the dates requested, you’ll first need to indicate your availability for each date. Remember, you must provide an answer for all dates listed.

Select a reason from the provided options and add an optional note for context.

Next, click Decline Request, then confirm in the pop-up.
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You’ll be prompted to confirm this action by selecting Decline Request again in the pop-up.

Submitted proposals appear in the All Inquiries tab. If a response is needed from you, the inquiry will surface in Needs Action at the top.

For inquiries that didn't result in a booking— whether declined by you, by the organizer, or expired— toggle to Closed to find them.