Messaging keeps all communication with organizers tied directly to each proposal.
Once you submit a proposal in response to an RFP, messaging opens between you and the event organizer. It lives alongside the RFP and proposal, making it easy to ask questions, clarify details, and coordinate updates—all without digging through email threads or losing context.
Before You Begin: Messaging vs. Full Service Events
Messaging in the BoomPop platform is available only for self-planning events using our software.
If the event is Full Service, BoomPop’s Event Studio team manages sourcing and communication on the organizer’s behalf. In those cases:
Communication takes place directly over email
You’ll see your BoomPop Event Studio contact listed instead of in-platform messaging
The message thread will not be available for that proposal
If you're viewing a Full Service event, reference the listed BoomPop contact for all communication.
When is messaging available?
Messaging is available for any software-planned events and becomes available after you submit a proposal in response to an RFP.
From that point on, you and the organizer can message back and forth directly within the platform.
Important: Messaging is only available for self-planning events. Full Service events are managed by BoomPop’s Event Studio team via email.
Messaging milestones and status updates
As the proposal moves forward, you’ll see status updates appear directly in the message thread. These help both sides stay aligned on where things stand.
Milestones include:
Inquiry sent
Proposal submitted
Proposal accepted
Proposal declined
Contract requested
Signatory appointed
...and more!
These updates are informational and tied to actions taken in the platform. They don’t require a response unless you have follow-up questions or next steps to coordinate.
How to use messaging
We recommend using messaging to:
Ask clarifying questions about dates, rooms or meeting spaces, or event needs
Respond to organizer questions about pricing or inclusions
Review and reply to negotiation requests
Confirm details before revising or resubmitting a proposal
Keeping these conversations in messaging helps you move faster and ensures everything stays tied to the correct proposal.
Sharing files and documents
Messaging supports:
File uploads (contracts, menus, diagrams, PDFs, etc.)
Basic text formatting for clarity
Sharing files and keeping everything in the message thread helps ensure all information stays tied to the correct proposal and is easy to reference.
When BoomPop may join the conversation
In some cases, a BoomPop team member (such as Support or an Event Concierge) may be included in the message thread to help facilitate next steps.
They’ll always be clearly labeled as BoomPop
“BoomPop” will appear in their name in the platform
They’re there to keep things moving smoothly and ensure both sides have what they need.
Why we recommend messaging
All proposal-related communication stays in one place
Less back-and-forth across email threads
Clear visibility into questions, decisions, and updates
Faster collaboration with organizers
Having all proposal communication in messaging is the most effective way to stay aligned and move forward with confidence.
Using messaging helps you stay organized, respond quickly, and keep all proposal-related conversations in context. It’s the simplest way to track progress, share information, and collaborate with organizers efficiently.