When a client is planning their own event without working directly with our Events Studio, BoomPop now acts as the Agency of Record.
This update clarifies roles and responsibilities, making it easier for everyone to know what’s happening, who’s handling each step, and how to keep everything organized in Partner Hub.
What this means for you
Contracts and invoices go directly to the customer
You’ll send the contract straight to the client, then upload a copy to Partner Hub so all information is centralized and easy to reference.
Partner Hub remains your source of truth
Your day-to-day workflow in Partner Hub stays familiar:
Respond to RFPs
Communicate with customers through the platform
Track all milestones and updates
When a contract is requested, Partner Hub will display the self-planner’s contact details so you can connect directly and keep things moving. Once connected, upload the contract and add a brief summary of the key details—this ensures everyone is aligned and keeps a clear record within BoomPop.
From there, you can continue communication in Partner Hub or via email, whichever works best.
For a deeper dive on the updated RFP flow or uploading contracts, check out the supporting articles in Partner Hub. These updates are designed to make collaboration smoother, clearer, and easier— for both you and your customers.
BoomPop IATA #: 05618524