How do I create an account?
You’ll receive an email invite from BoomPop (or a Partner Hub admin from your company) to create your Partner Hub account.
Click the link in the email and fill out your profile information (name, phone number, title, and contact preferences).
The platform is invitation-only, so users can only be added by colleagues or by the BoomPop team.
How can I invite my colleagues?
Go to Settings → Collaborators and click Invite to enter your colleague’s email address and send invites.
Choose a role:
Member: Grants access to specific properties.
Admin: Grants access to all brands and properties.
If adding a Member, select the specific properties they should have access to.
Click Send Invite and your colleague will receive an email invitation to join you in the BoomPop Partner Hub.
How can I view my bookings?
You can view your bookings by clicking into a sub-brand or property and selecting the Bookings tab. You’ll see all upcoming and past bookings.
I don’t see all of the properties I manage—what do I do?
If you’re seeing incorrect properties or are missing anything in your account, contact the Product Support team via chat (in-platform) or email [email protected] for assistance.
How can I update my hotel’s profile?
Profile editing is coming soon to the Partner Hub. If you need to update information urgently, please fill out this form with your updated details and our team will make the changes on your behalf.
How can I respond to RFPs?
Select the property you’d like to view. Click View Inquiry to see the details of the RFP, then click Respond to RFP to fill out your pricing and information.
Once you enter your tax and fee information once, we’ll save it so you don’t have to re-enter it every time.
When your pricing is ready, click Submit Pricing. We’ll review it with the client and let you know if they’d like to move forward with booking.
If your property isn’t available, click Reject and select the reason you’re unable to accommodate the group.
How can I provide feedback?
Your feedback helps us keep improving the Partner Hub! Share your thoughts here.