Welcome to BoomPop
As a Brex customer, our team acts as your concierge—helping you find the right venue and redeem Brex points toward your experience. From team gatherings to customer events, BoomPop makes it easy to bring everything together in one place.
Plan Your Event with Ease
BoomPop gives you the tools to manage every detail:
Keep track of key event details in one place
Make a branded microsite with all event details
Build a detailed itinerary for your participants
Send surveys anytime (pre-event, mid-planning, or post-event)
Use our AI text messenger to send reminders and give participants a quick way to ask event questions to our AI assistant
FAQ
What kinds of events can I book with Brex points?
Right now, Brex redemptions are limited to private dining events and sporting events in the United States. If you’re curious about other options or full-service experiences, reach out to our sales team to explore what might be possible.
Can I customize the amount of Brex points I use?
Yes. You’ll always have the ability to confirm your final booking amounts (cash vs. points) before an invoice is sent.
Can I combine Brex points with another form of payment?
Yes! You can split your event payment between Brex points and cash. Currently, cash payments must be made via credit card.
Are Brex point redemptions refundable?
No, Brex point redemptions are not refundable once redeemed. However, reach out to the BoomPop team about cancellations or rescheduling—we may be able to work something out.
How far in advance should I book a private dining event?
We recommend reaching out at least four weeks in advance. For best results, plan six to eight weeks ahead.
How far in advance should I book a sports suite?
Sports suite availability is extremely limited and varies by city, team, and season. We recommend booking at least two months ahead—sometimes much sooner. As of fall 2025, the best availability is for spring 2026 games.
Can I book events outside of the U.S. with Brex points?
Not at this time. Brex point redemptions are only available for events within the U.S.
Additional Resources
Below, you’ll find additional links to the articles relevant to your setup. Think of this page as your shortcut to everything you need to hit the ground running.
Want a crash course in our platform? Check out our video guide of out guest management tools.
Have a question? Click the Help button in the top menu bar of the platform— or use the purple chat button in the bottom right— to reach our support team. We’re here to help!
Want more support?
BoomPop can also help with sourcing the perfect venue or hotel (both self-serve and with hands-on support) and with full-service event planning. If you’d like to explore those options for an event, our team would love to chat.