Welcome to BoomPop
As a Brex customer, you get concierge-style support from the BoomPop team. We’ll help you find the right venue and redeem Brex points toward your event—whether you’re planning a team gathering, customer event, or something in between.
BoomPop brings all your event details together in one place, so planning stays simple and stress-free.
Plan Your Event with Ease
BoomPop gives you flexible tools to manage every part of your event, all from one dashboard:
Keep track of key event details in one place
Manage your guest list and send RSVPs
Create a branded event page with all the essentials
Build a detailed itinerary for participants
Send surveys anytime (pre-event, mid-planning, or post-event)
Message guests via email, text, or Slack
Use our AI text messenger to send reminders and give participants a quick way to ask event-related questions
FAQs
What kinds of events can I book with Brex points?
Currently, Brex point redemptions are available for private dining events and sporting events within the United States. Curious about other event types or full-service experiences? Reach out to our Sales team to explore what may be possible.
Can I customize how many Brex points I use?
Yes. You’ll always be able to review and confirm your final booking amounts—including the split between points and cash—before an invoice is sent.
Can I combine Brex points with another form of payment?
Yes! You can split your event payment between Brex points and cash. At this time, cash payments must be made via credit card.
Are Brex point redemptions refundable?
Brex point redemptions are not refundable once redeemed. That said, reach out to the BoomPop team if you need to cancel or reschedule—we may be able to help.
How far in advance should I book a private dining event?
We recommend reaching out at least four weeks in advance. For the best availability and pricing, six to eight weeks is ideal.
How far in advance should I book a sports suite?
Sports suite availability is extremely limited and varies by city, team, and season. We recommend booking at least two months in advance—often sooner.
Can I book events outside of the U.S. with Brex points?
Not at this time. Brex point redemptions are currently limited to events within the United States.
Additional Resources
Think of this section as your shortcut to everything you need to get up and running quickly:
Want a quick walkthrough? Check out our video guide on guest management tools.
Need Help?
Click the Help button in the top menu bar—or use the purple chat button in the bottom-right corner of the platform—to reach our Support team. We’re always happy to help.
Want More Support?
BoomPop can also help source the perfect venue or hotel (through our software or via hands-on support), and offer full-service event planning when you want a true planning partner. If you’d like to explore those options, our team would love to chat.