When it's time to pay, you'll receive an email letting you know a new invoice is ready. You can pay directly from that email, or anytime from the Payments & Contracts tab in the platform. Here's how to access and complete payment.
Paying via the Invoice Email
Open the invoice email. Look for an email from BoomPop with the subject line indicating a new invoice. This will go to the billing contact we have on file.
Click the button to view your invoice. The email includes a button that will take you directly to your invoice page.
Review your invoice details. The invoice page includes a full breakdown of the payment amount, due date, and a description of what the invoice covers.
Scroll down for payment instructions. You'll find detailed instructions for sending payment via ACH (bank transfer) at the bottom of the invoice. If you plan to pay another way and don't see those instructions listed, feel free to reach out.
Accessing Invoices in Payments & Contracts
You don't need the original email to find an invoice. Every invoice is also available directly in the platform: head to the Payments & Contracts tab to view and pay any invoice, past or present.
[Image placeholder: Payments & Contracts tab showing the list of invoices]
Need Help?
Still have questions? You can reply directly to the invoice email, or contact us through the question mark icon in the top menu bar.
TL;DR
Invoice emails go to the billing contact on file; click through to view and pay
Review the amount, due date, and description on the invoice page
ACH payment instructions are at the bottom of the invoice; reach out if you're paying another way
You can also always view and pay invoices from the Payments & Contracts tab in the platform, no email needed
Reply to the invoice email or use the help icon for questions